16. August 2017
New DMS for the Spree Ambulance in Berlin
The AMAGNO document management system has enabled Spree Ambulance to take a significant step towards digitalisation of its business processes. Not only will it allow employees to get back to doing what they do best, it also means that the affiliates of the Berlin transport control centre will be able to check whether the principle of basic treatment is being followed. That means Spree Ambulance can benefit from significantly less paperwork, whilst controlling and statistical key figures will be made available to affiliates in a transparent way going forward.
Founded in Berlin in 1995, today Spree Ambulance GmbH & Co. KG not only comprises patient transport itself but also the patient transport control centre Berliner Krankentransport Leitstelle (BKL) GmbH. For more than 10 years, this has been one of the largest private associations of patient transport companies in Germany.
“We decided to use AMAGNO because we wanted to increase our data security. Our predecessor system failed to adequately address this, which resulted in data losses. The AMAGNO Business Cloud, with its encrypted file storage, was the perfect solution for us. AMAGNO impressed us with its clear and intuitive user interface and the ability to set up our business processes flexibly using digital magnets. As a result, our employees can work more efficiently and get back to doing what they do best.”
Helgerd Schilbach, Managing Director of BKL GmbH
THE CHALLENGE OF DATA SECURITY
A key consideration whilst searching for a new document management system was data security. Documents were always getting lost with the pre-existing document management system. In order to avoid this in future, we began searching for a document management system that is not only cloud-based but also entails high data security.
AMAGNO, with its Business Cloud solution, is the ideal application for Spree Ambulance. On the one hand, client setup is a breeze for the respective user. On the other, data is stored in encrypted form at cloud data centres.
WITH AMAGNO, OBTAINING ISO CERTIFICATION COULDN’T BE EASIER OR MORE FLEXIBLE
For a company’s quality management to be DIN ISO-certified, its management system needs to meet various requirements. AMAGNO utilises its digital magnets to collect all the relevant quality assurance documents. These are made available to the user along with any existing additional information. Thanks to AMAGNO, manuals and procedural instructions can be kept up to date, whilst versioning means you can trace who has amended what.
The 80 Spree Ambulance employees can now work more transparently, whilst affiliates can check at any time whether the principle of basic treatment is being followed.
ABOUT SPREE-AMBULANCE GMBH & CO. KG
Founded in Berlin in 1995, today Spree Ambulance GmbH & Co. KG not only comprises patient transport itself but also the patient transport control centre Berliner Krankentransport Leitstelle (BKL) GmbH. For more than 10 years this has been one of the largest private associations of patient transport companies in Germany. Depending on the season, it transports anywhere between 500–800 patients a day in the greater Berlin region. Spree Ambulance is also involved with international aid efforts and civil protection, providing its available capacities to assist the emergency services on the ground. Having partnered with two air ambulance services in May 2012, it now operates ambulance flights within Germany, Europe and around the world.