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PRIVACY POLICY

Amagno GmbH, 2021-04-15

The protection of personal data is particularly important to Amagno GmbH. Your data will be kept protected. Please send your improvement suggestions to privacy(at)amagno.co.uk. If you don’t agree with the data protection policy, then please reconsider starting a business relationship with our company, or if you already have one, please consider terminating it.

Responsible Authority

Responsible authority in terms of data protection laws is Amagno GmbH.

In the following text you will find information about which data is collected during the sales process, during your use of Amagno Business Cloud solutions, and when filling in contact forms. You will also find how this data is processed, deleted and passed on to third parties, when applicable.

Contact details of the data protection officer

PROLIANCE GmbH
Data protection officer
Leopoldstrasse 21
80802 München (Germany)
datenschutzbeauftragter@datenschutzexperte.de

 

1. Data Collection and Information processing

We collect the following data from you according to the timeline below.

 

Login to Amagno Business Cloud

First and last name, email address and later an individually assigned encrypted password (encrypted transmission). For paying customers of the Amagno Business Cloud, an IMAP4 account information is available and the corresponding password is also stored in encrypted form. Users of this feature will have regular access to the IMAP4 mailbox, and will be able to create IMAP folders and monitor them for manual and optional automatic import of emails.

 

Contact form, contact by e-mail, registration webinar

If you send us inquiries via contact form or e-mail, your data from the inquiry form or your e-mail, including the contact data you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. For this purpose, we use the CRM system of the service provider weclapp SE, Neue Mainzer Straße 66-68, 60311 Frankfurt am Main. We have concluded an order processing contract with our service provider, in which we oblige him to protect the data of our customers and not to pass them on to third parties. In order to be able to answer your inquiry accordingly, we need your last name, company name and e-mail address. All other information is optional. Under no circumstances will we pass on this data without your consent. The legal basis for processing the data is our legitimate interest in responding to your request pursuant to Art. 6 (1) lit. f DSGVO and, if applicable, Art. 6 (1) lit. b DSGVO, if your request is aimed at concluding a contract. Your data will be deleted after final processing of your request, provided that there are no legal obligations to retain data.

For more information on weclapp’s data protection, please visit Data Protection and Data Security | weclapp.com.

 

Application via web form

When you apply for a position at Amagno using the web form, we collect your personal data. This includes contact information (first and last name, title, address, phone number and email address), as well as information regarding your career (e.g. Curriculum vitae, qualifications, degrees and work experience) and personal information (e.g. motivational letter). This may also include special categories of personal data such as information about disabilities. Your personal data is collected directly from you as part of the application process and encrypted during electronic transmission. The data is taken from the online application form and from the uploaded files.

The data is processed for recruiting purposes. The primary legal basis for this is Article 6 Paragraph 1 b of the General Data Protection Regulation (GDPR) in conjunction with Section 26 Paragraph 1 of the Federal Data Protection Act (FDPA). In addition, consents pursuant to Article 6 Paragraph 1 a, 7 of GDPR in conjunction with Section 26 Paragraph 2 of FDPA may be used as data protection permission regulations. In the event of data processing based on your consent, you have the right at any time to withdraw your consent to the use of your personal data in the future. Within our company, only people in the relevant positions have access to your data (e.g. Human Resources). Data is processed for employment and legal purposes. If necessary, your application data may be forwarded to the respective responsible person for review. Under no circumstances will your personal data be passed on to third parties without authorisation.

During the ongoing recruiting process, the data related to your application for a certain position is stored and processed in Amagno. All files including personal data related to your application are deleted from the system six months after the end of the recruiting process (i.e. after receiving an acceptance or rejection letter). In the event of an acceptance, we reserve the right to keep your application data for longer if the entry date is more than six months in the future.

 

Newsletter

If you would like to receive the newsletter offered on the website with regular information about our offers and products, we require your e-mail address as mandatory information. For sending the newsletter, we use the so-called double opt-in procedure. This means that we will only send you our newsletter by e-mail if you have expressly confirmed that you consent to the sending of newsletters. In the first step, you will receive an e-mail with a link that you can use to confirm that you, as the owner of the corresponding e-mail address, want to receive newsletters in the future. With the confirmation, you give us your consent in accordance with Art. 6 Para. 1 lit. a DSGVO that we may use your personal data for the purpose of the desired newsletter dispatch. The newsletter is sent via Cleverreach GmbH & Co. KG, Schafjückenweg 2, 26180 Rastede, Germany.

When registering for the newsletter, we store, in addition to the e-mail address required for sending, the date and time of registration and confirmation, in order to be able to track possible misuse at a later date.

We would like to point out that we evaluate your user behavior when sending the newsletter. On the one hand, we measure whether the newsletter is opened by the recipients (“open rate”) and on the other hand, whether linked content in the newsletter is visited (“click rate”).

For this evaluation, the sent e-mails contain so-called web beacons, also called tracking pixels. These are single-pixel image files that link to specific Internet pages and thus enable us to evaluate your user behavior. The newsletter provider stores the information collected in this way on its server in the European Economic Area.

You can unsubscribe from the newsletter at any time via the link included in each newsletter or by sending an e-mail to the responsible person named above. After unsubscribing, your e-mail address will be deleted from our newsletter distribution list, unless you have expressly consented to the continued use of the collected data or the continued processing is otherwise permitted by law.

 

 

Your data is collected and processed either by a contract concluded with you or by the voluntary transmission of your data. By registering on the Amagno Business Cloud, you give your consent in accordance to the End-User license agreement. The collection, processing and use of this data is used by us exclusively within the company, e.g. for sales, support, contract creation and processing as well as for billing purposes. In case that the anonymous data is enough for the business purposes, Amagno GmbH  will use it. Data handling, such as start, end and scope of the information, used for services like traffic data, will be collected, processed and used. This will be the case as far as it is required to invoice the use of these services. Any other personal data is only collected if you provide this information voluntarily – for example as part of an enquiry or registration.

 

2. Protection and Transmission of personal data

Insofar as you provided us your personal data, we will only use it to answer your enquiries, to process your contracts or for technical administration. Your personal data will only be transmitted to third parties if this is necessary for contract processing or billing purposes. If necessary, we are authorized to transfer the billing data to a commissioned third party.

You have the right to withdraw your consent at any time. Upon actual grounds, we are authorized to collect and use the necessary information to detect and prevent unlawful claims. In accordance with applicable clauses, we are also entitled to provide information to law enforcement authorities and courts for the purposes of criminal prosecution.

 

3. Display, Processing and Removal of Personal Data as Part of the Amagno  Business Cloud Registration

As a registered user of the Amagno Business Cloud, you can view, update and correct your personal data provided during registration by accessing the toolbox. During the installation of the Amagno Client for Windows, you will find the prerequisites regarding the deletion of an Amagno Business Cloud, located in the End-User License agreement

The Amagno Business Cloud stores personal data in databases on our servers, located in a certified data center in Germany. Information about the security center can be obtained from our data protection agent (privacy(at)amagno.co.uk).

 

4. Storage and Procedure of Amagno Business Cloud and Local Amagno Server Files

Amagno requires a modern Microsoft Windows operation system and a modern Microsoft SQL database for running the server. The same applies to the Amagno Business Cloud. Amagno stores the data of the Amagno Business Cloud in its infrastructure at a certified and secure data center in Germany.

After establishing a connection between the Amagno Business Cloud and the Amagno Client for Windows via port 80/808, communication is encrypted according to the established standards. Communication between the Amagno Business Cloud and the Amagno Mobile Explorer proceeds via an encrypted communication (SSL) in accordance to the common standards.

If a user transfers a file to the Amagno server (local and cloud version) via the Amagno Client for Windows, the following processing steps take place:

  • The file will be compressed, encrypted and assigned with its own internal authenticity key on the Amagno client.
  • Thus, the file is processed and retransmitted in an encrypted form.
  • Amagno stores the compressed and encrypted data on a hard disk system and checks the authenticity key after storage in order to exclude manipulations or errors during the transfer.
  • Amagno generates a temporal decrypted internal version of the file. Using integrated software tools, it generates a preview graph as PDF and PNG. Furthermore, it performs OCR as well as full-text and meta-data recognition.
  • Then, the thumbnails are then encrypted and compressed in the hard disk system by Amagno.
  • The temporarily used files are deleted by Amagno after finishing the process.
  • Amagno stores administrative information in a Microsoft SQL database and in a full-text search engine. For performance reasons, Amagno does not encrypt any terms from the extracted file into the database.

There is a restricted and limited number of internal personnel with direct and indirect access to the secure Microsoft servers of the Amagno Business Cloud. This personal is also subject to security verification.

The procedure for the local use of an Amagno server is basically the same, except that the data is stored on an independent server system. The above mentioned Windows systems have protective measures, which can be found in detail in the relevant Microsoft documentation.

 

5. Procedure and Deletion of Personal Data

The stored personal data will be deleted, if it is available under our control, if you revoke your consent for storage, if this information is no longer required to fulfil the purpose for which it was stored or if its storage is inadmissible for other legal reasons. If it is legally required, we may retain copies of your data in some cases. According to the Telecommunications Act, we are obliged to completely delete the inventory data at the end of the calendar year following the termination of the contract. We will block the data if it is required to fulfil legal, statutory or contractual retention periods. The data required to create the invoice will be stored, processed and used for a maximum of six months after the invoice has been issued. If commercial law requirements (e.g. in the case of relevant national or supra-national Commercial, or Fiscal Regulations) request a long-term storage of the data, these shall be mandatory.

 

6. The Right to Information

Following a written request, you can be informed as soon as possible whether and which personal data about you is stored at Amagno GmbH. For this purpose, please write to:

Amagno GmbH, Bloherfelder Str. 130, 26129 Oldenburg, Germany/Deutschland

or by email to: privacy@amagno.co.uk

If incorrect information about you is stored, it can be corrected or updated immediately upon request.

 

7. Consent and the right of withdrawal

In the event of using information for a specific purpose that requires your consent in accordance with legal requirements, we will ask you for written consent and record this consent in accordance with the data protection regulations. You have the right at any time to withdraw your consent to the use of your personal data in the future. Getting in touch with us via email is sufficient in case you want to revoke your previously given consent. To do so, use the contact information provided above.

 

8. Links Liability

Our website contains links to external third party websites, over whose contents we have no influence or control. Therefore, we cannot and do not assume any liability for these external contents. The respective provider or operator of the site is always responsible for their contents. At the time of providing a link, we take reasonable precautions to check the pages for any possible legal infringements. Not all illegal content is completely detactable at the time of providing the link. However, permanent monitoring of the linked pages is unreasonable without concrete evidence of a legal violation. If we become aware of any infringements, we will remove the links immediately.

 

9. Liability Disclaimer

Within the realms of possibility: any form of data transmission and storage can be breached given the sufficient know-how and the corresponding computing power. Therefore Amagno GmbH cannot and do not give a 100% guarantee for the security of your data based on current knowledge regarding the decryption capabilities of secret services and other organisations. Any other statement would be irresponsible and misleading.

 

10. Changes to the Data Protection Policy

We reserve the right to change, update and develop our data protection information at any time in compliance with the applicable data protection regulations. The version available at the time of your visit always applies.

 

11. Google Analytics – Website Analysis

Our website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Google Analytics uses so-called cookies. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. We only use Google Analytics with IP anonymization activated. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area, which means that a personal reference can be excluded. Insofar as you have given your consent to this in accordance with Art. 6 (1) p. 1 lit. a DSGVO, the processing on this website is carried out for the purpose of website analysis.

On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. The terms of use of Google Analytics and information on data protection can be accessed via the following links: http://www.google.com/analytics/terms/de.html and at https://www.google.de/intl/de/policies/.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at URL http://tools.google.com/dlpage/gaoptout?hl=de.

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set, which will prevent the collection of your data during future visits to this website:

Click here to opt-out.

 

12. Google Tag Manager

This website uses the Google Tag Manager. Through this service, website tags can be managed through an interface. The Google Tool Manager only implements tags. This means that no cookies are used and no personal data is collected. The Google Tool Manager triggers other tags, which in turn may collect data. However, the Google Tag Manager does not access this data. If a deactivation has been made at domain or cookie level, it remains in place for all tracking tags, insofar as these are implemented with the Google Tag Manager.

 

13. Google Ads

We use “Google Ads” on our website, a service of Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland (hereinafter referred to as “Google”). We use Google Ads for marketing and optimization purposes, in particular to display ads that are relevant and interesting for you.

Provided that you have given us your consent to do so pursuant to Art. 6 (1) p. 1 lit. a DSGVO, we can use Google Ads to draw attention to our attractive offers on external websites with the help of advertising media. This allows us to determine how successful individual advertising measures are.

These advertising media are delivered by Google via so-called “AdServers”. For this purpose, we use so-called AdServer cookies, which can be used to measure certain parameters for measuring success, such as display of the ads or clicks by users.

If you access our website via a Google ad, Google Ads will store a cookie on your PC. These cookies usually lose their validity after 30 days. They are not intended to identify you personally. The following information is usually stored as analysis values for this cookie: unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions), opt-out information (marking that the user no longer wishes to be addressed). These cookies enable Google to recognize your web browser. If a user visits certain pages of an Ads customer’s website and the cookie stored on their computer has not yet expired, Google and the customer can recognize that the user clicked on the ad and was redirected to that page. A different cookie is assigned to each Ads customer. Cookies can therefore not be tracked across Ads customers’ websites. We ourselves do not collect or process any personal data in the aforementioned advertising measures. We only receive statistical evaluations from Google. Based on these evaluations, we can see which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising tools; in particular, we cannot identify users on the basis of this information.

Due to the marketing tools used, your browser automatically establishes a direct connection with Google’s server. We have no influence on the scope and further use of the data collected by Google through the use of Google Ads. According to our knowledge, Google receives the information that you have called up the relevant part of our website or clicked on an ad from us. If you have a user account with Google and are registered, Google can assign the visit to your user account. Even if you are not registered with Google or have not logged in, there is the possibility that Google learns your IP address and stores it.

Since a transfer of personal data to the USA takes place, further protection mechanisms are required to ensure the level of data protection of the GDPR. To ensure this, we have agreed standard data protection clauses with the provider in accordance with Art. 46 (2) lit. c DSGVO. These oblige the recipient of the data in the USA to process the data in accordance with the level of protection in Europe. In cases where this cannot be ensured even by this contractual extension, we endeavor to obtain additional regulations and commitments from the recipient in the USA.

Further information on data use by Google, on setting and objection options and on data protection can be found on the following Google web pages:

Privacy policy: https://policies.google.com/privacy?hl=de&gl=de
Google website statistics: https://services.google.com/sitestats/de.html

You can prevent the installation of cookies by deleting existing cookies and deactivating the storage of cookies in the settings of your web browser. We would like to point out that in this case you may not be able to use all functions of our website to their full extent. It is also possible to prevent the storage of cookies by setting your web browser to block cookies from the domain “www.googleadservices.com” (https://www.google.de/settings/ads). We would like to point out that this setting will be deleted when you delete your cookies. In addition, you can deactivate interest-based ads via the link http://optout.aboutads.info. We would like to point out that this setting will also be deleted when you delete your cookies.

 

14. Google Ads Remarketing

Our website uses the functions of Google Ads Remarketing. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Provided that you have given us your consent, this function makes it possible to link the advertising target groups created with Google Ads Remarketing with the cross-device functions of Google AdWords and Google DoubleClick. The legal basis is your given consent according to Art. 6 para. 1 p. 1 lit. a DSGVO. In this way, interest-related, personalized advertising messages that have been adapted to you depending on your previous usage and surfing behavior on one end device (e.g. cell phone) can also be displayed on another of your end devices (e.g. tablet or PC).

If you have given your consent, Google will link your web and app browsing history with your Google account for this purpose. In this way, the same personalized advertising messages can be served on every end device on which you log in with your Google account.

To support this feature, Google Analytics-authenticated IDs of users are collected and temporarily linked to our Google Analytics data to define and create audiences for cross-device ad targeting.

You can permanently opt-out of cross-device remarketing/targeting by disabling personalized advertising in your Google account; follow this link: https://adssettings.google.com/

As there is a transfer of personal data to the USA, further protection mechanisms are required to ensure the level of data protection of the GDPR. To ensure this, we have agreed standard data protection clauses with the provider in accordance with Art. 46 (2) lit. c DSGVO. These oblige the recipient of the data in the USA to process the data in accordance with the level of protection in Europe. In cases where this cannot be ensured even by this contractual extension, we endeavor to obtain additional regulations and commitments from the recipient in the USA.

Further information and the data protection provisions can be found in Google’s data protection declaration at: https://www.google.com/policies/technologies/ads/.

 

15. Google Ads – Conversion Tracking

Furthermore, our website uses conversion tracking as part of Google Ads. Google sets a cookie for conversion tracking on your computer if you have accessed our website via an ad placed by Google. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and the Ads customer (Amagno GmbH) can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked across Ads customers’ websites. The information obtained using the conversion cookie is used to create conversion statistics for Ads customers who have opted in to conversion tracking. Adwords customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not wish to participate in the tracking process, you can either generally deactivate the automatic setting of cookies via a setting in your browser or call up the following link https://www.google.de/settings/ads and make the desired settings there. Then you will not be included in the conversion tracking statistics. You can find out more about Google’s privacy policy.

 

16. Google Web Fonts

This site uses so-called web fonts provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”) for the uniform display of fonts. Google Web Fonts enables us to use external fonts, so-called Google Fonts. When you access our website, the required Google Font is loaded into your browser cache by your web browser in order to display texts and fonts correctly. This is necessary so that your browser can also display a visually improved representation of our texts. If your browser does not support this function, a standard font will be used by your computer for display. The integration of these web fonts is done by a server call, usually a Google server in the USA. This transmits to the server which page of our website you have visited. Also, the IP address of the browser of the end device of the visitor is stored by Google.

We use Google Web Fonts for optimization purposes, in particular to improve the use of our website for you and to make its design more user-friendly. This is also our legitimate interest according to Art. 6 para. 1 lit. f DSGVO.

 

17. Google Maps

Our homepage uses the online map service provider Google Maps via an interface. The provider of the map service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. To use the functionalities of Google Maps, it is necessary to store your IP address. This information is transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission. The use of the map service Google Maps is in the interest of an appealing presentation of our online offer and in the easier location of the addresses listed by us on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. For further information on the handling of user data, please refer to Google’s privacy policy: https://www.google.de/intl/de/policies/privacy/

Opt-out: https://www.google.com/settings/ads/

 

18. Youtube

On our website, we integrate videos from “YouTube”, a social media platform of Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland (hereinafter referred to as “Google”). The legal basis for the processing of your personal data is your consent granted for this purpose pursuant to Art. 6 (1) p. 1 lit. a DSGVO.

By using the service, a transfer of personal data to the USA takes place. The legal basis for the transfer of your personal data to the USA is your consent granted in accordance with Art. 49 (1) p. 1 lit. a DSGVO. Please note that for such transfers of personal data without the existence of an adequacy decision and without appropriate safeguards, there is a risk for you. The risk is that, due to legislation in the USA, American authorities (in particular the intelligence services) may access the personal data. Legal protection options or information on the handling of your data with the US authorities are only possible to a very limited extent or not at all. Accordingly, a level of data protection in accordance with the requirements of the GDPR cannot be guaranteed.

If the playback of embedded YouTube videos is started by your consent, the provider “YouTube” uses cookies to collect information about user behavior. According to information from “YouTube”, these are used, among other things, to collect video statistics, to improve user-friendliness and to prevent abusive behavior. If you are logged in to Google, your data is directly assigned to your account when you click on a video. If you do not want the assignment with your profile at YouTube, you must log out before activating the button. Google stores this data as usage profiles and uses them for the purposes of advertising, market research and / or needs-based design of its websites. Such an evaluation is carried out in particular (also for users who are not logged in) for the display of needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles. Please contact Google directly for this purpose.

Information of the third-party provider: Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland.

Further information on data protection and data use by Google can be found on the following Google website: https://policies.google.com/privacy?hl=de&gl=de.

 

19. Social Media

Social networks (Facebook, Twitter, Xing, LinkedIn) are only integrated on our website as links to the corresponding services. After clicking on the embedded text/image link, you will be redirected to the page of the respective provider. User information will only be transferred to the respective provider after the forwarding. For information on the handling of your personal data when using these websites, please refer to the respective data protection provisions of the providers you use.

 

20. Facebook Pixel

We use “Facebook Pixel” on our website, a service of Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA (hereinafter referred to as: “Facebook”).

Provided that you have given us your consent to do so in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, we use Facebook Pixel for marketing and optimization purposes, in particular to place relevant and interesting ads for you on Facebook and thus improve our offer, make it more interesting for you as a user and avoid annoying ads.

Facebook Pixel enables Facebook to display our ads on Facebook, so-called “Facebook Ads”, only to those Facebook users who have been visitors to our website, in particular who have shown interest in our online offer. Facebook Pixel also makes it possible in this case to check whether a user was redirected to our website after clicking on our Facebook Ads. Facebook Pixel uses, among other things, cookies, i.e. small text files that are stored locally in the cache of your web browser on your end device. If you are logged in to Facebook with your user account, your visit to our online presence will be noted in your user account. The data collected about you is anonymous for us, so it does not offer us any conclusions about the identity of the user. However, this data can be linked by Facebook with your user account there. If you have a user account with Facebook and are registered, Facebook can assign the visit to your user account.

Since a transfer of personal data to the USA takes place, further protection mechanisms are required to ensure the level of data protection of the GDPR. To ensure this, we have agreed standard data protection clauses with the provider in accordance with Art. 46 (2) lit. c DSGVO. These oblige the recipient of the data in the USA to process the data in accordance with the level of protection in Europe. In cases where this cannot be ensured even by this contractual extension, we endeavor to obtain additional regulations and commitments from the recipient in the USA.

Further information from the third-party provider on data protection can be found on the following Facebook website: https://www.facebook.com/about/privacy.
Information on the Facebook pixel can be found on the following Facebook website: https://www.facebook.com/business/help/651294705016616.

You can make the relevant settings as to which types of advertisements are displayed to you within Facebook on the following Facebook website: https://www.facebook.com/settings?tab=ads.

Please note that this setting will be deleted when you delete your cookies. In addition, you can deactivate cookies that are used for range measurement and advertising purposes via the following websites:
http://optout.networkadvertising.org/
http://www.aboutads.info/choices
http://www.youronlinechoices.com/uk/your-ad-choices/
Please note that this setting will also be deleted when you delete your cookies.

 

21. Mouseflow

This website uses Mouseflow, a web analytics tool provided by Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark.

The purpose of data processing is to analyze this website and its visitors. For this purpose, data is collected and stored for marketing and optimization purposes. From this data, usage profiles can be created under a pseudonym. Cookies can be used for this purpose. With the web analysis tool Mouseflow, randomly selected individual visits (only with anonymized IP address) are recorded. This creates a log of mouse movements and clicks with the intention of randomly replaying individual website visits and deriving potential improvements for the website. The data collected with Mouseflow will not be used to personally identify the visitor to this website without the separately granted consent of the data subject and will not be merged with personal data about the bearer of the pseudonym. The processing is carried out on the basis of Art. 6 (1) f) DSGVO from the legitimate interest in direct customer communication and in the design of the website in line with requirements.

You have the right to object at any time to this processing of personal data concerning you based on Art. 6 (1) f DSGVO for reasons arising from your particular situation. To do this, you can deactivate a recording on all websites that use Mouseflow globally for the browser you are currently using at the following link: https://mouseflow.de/opt-out/

 

22. Wordfence Security

For the security of our website, we use the WordPress security plugin Wordfence Security from the provider Defiant, Inc, 800 5th Ave Ste 4100, Seattle, WA 98104, USA.

With Wordfence, we protect our website from hacker attacks and other unauthorized access. For this purpose, the user’s IP address is transmitted to Wordfence. In addition, Wordfence sets necessary cookies that are used exclusively for security checks and are not used for other purposes. Wordfence does not store any other personal data of the user.

We have concluded an order processing contract with the service provider, in which we oblige him to protect our customers’ data and not to pass it on to third parties.

We process the data on the basis of our legitimate interest according to Art. 6 (1) lit. f) DSGVO. Our legitimate interest is to ensure the security of our website and to protect it from hacker attacks.

Since a transfer of the IP address to Defiant, Inc. takes place in the USA, further protection mechanisms are required to ensure the data protection level of the DSGVO. To ensure this, we have agreed standard data protection clauses with the provider in accordance with Art. 46 Para. 2 lit. c DSGVO. These oblige the recipient of the data in the USA to process the data in accordance with the level of protection in Europe. In cases where this cannot be ensured even through this contractual extension, we endeavor to obtain additional regulations and commitments from the recipient in the USA.

 

23. Webinars / Events via ClickMeeting

We use the ClickMeeting application to deliver our webinars, which is provided by the ClickMeeting Sp. z o. o. provider located at ul. Arkońska 6/A4, 80-387 Gdańsk, Poland. For more information, please visit https://clickmeeting.com/de/legal and https://clickmeeting.com/de/contact.

ClickMeeting is a platform for automating, designing and conducting webinars. When registering for a webinar, the following data is transferred from you as a so-called user to ClickMeeting and processed there:

  • E-mail address
  • First name (optional)
  • Last name
  • Telephone number (optional)
  • IP address
  • Language
  • Time zone
  • Activity data

We have concluded an order processing contract with the webinar service provider, in which we oblige him to protect our customers’ data and not to disclose it to third parties. We process the data on the basis of your consent pursuant to Art. 6 (1) lit. a DSGVO. You can unsubscribe from the webinar at any time without giving reasons by sending an informal message to privacy@amagno.co.uk.

 

24. Booking a service through Cituro

On our website you have the possibility to make an appointment for a training or a service with us. For this purpose, we use the service “Cituro” from the company Florian Heymel Consulting, Schertlinstraße 48, 86159 Augsburg, Germany. We use Cituro to enable interested parties to automatically book trainings or services. Cituro uses cookies for this purpose.

If you want to make an appointment with us, you can use the form provided. The data you provide will then be transmitted to us via Cituro. You will receive a confirmation of the appointment by e-mail, with the option of entering the data in your calendar.

The purpose of processing the data provided is to be able to make an appointment, process the contact request and get in touch with you. The legal basis for the processing of personal data described here is Art. 6 (1) lit. f DSGVO. Our legitimate interest is to offer you the opportunity to independently arrange appointments with us. This simplifies the coordination regarding appointments and enables an efficient appointment arrangement. If the provision of your data is for the initiation of a contract, Art. 6 para. 1 p. 1 lit. b DSGVO is also the legal basis. The personal data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected.

We have concluded a contract processing agreement with Cituro, so that the data you provide is processed for us in accordance with instructions and orders.

Further information on the processing of data by Cituro can be found here: https://www.cituro.com/datenschutz

 

25. Strigo

We use the Strigo service of Strigo Ltd., 12 Carlebach St., Tel Aviv, Israel, to conduct training for the use of our software. For the implementation of the trainings, Strigo processes and stores personal data. These data are, for example, the email address, name, IP address and other usage data, audio and video data, as well as other data that you provide during the training. Recording does not take place without your consent.

The legal basis for the data processing is the execution of a contract or pre-contractual measures from Art. 6 para. 1 lit. b DSGVO. We have agreed a contract processing agreement with Strigo.

We store your data as scheduled until the termination of the contractual relationship, but depending on relevant retention obligations, the expiry of the statutory limitation period of civil law claims or a legitimate interest for further storage.

Since a transfer of personal data to Israel takes place, further safeguards are required to ensure the level of data protection of the GDPR. To ensure this, we have agreed standard data protection clauses with the provider in accordance with Art. 46(2)(c) DSGVO. These oblige the recipient of the data in Israel to process the data in accordance with the level of protection in Europe. In cases where this cannot be ensured even by this contractual extension, we endeavor to obtain additional regulations and commitments from the recipient in Israel.

You can find more information about Strigo’s data protection here and the order processing agreement here.

 

26. Cookies

Our website uses cookies, which are stored by the browser on your device, containing certain settings for the use of the website (e.g. for the current session). Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are known as session cookies, which are automatically deleted when the browser is closed. Other cookies remain stored on your terminal device until you delete them or until the storage period expires. These cookies enable us to recognize your browser the next time you visit our website.

In some cases, cookies are used to simplify website processes by saving settings (e.g. provisions of already selected options). If personal data is processed by individual cookies implemented by us, the processing is carried out in accordance with the GDPR  Art. 6 para. 1 lit. b , either to implement the contract or in accordance withthe GDPR  Art. 6 para. 1 lit. f to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly as well as effective design of the site visit.

You can set your browser so that you are informed about the setting of cookies and only allow them in specific cases. You can also exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when you close your browser. You can individually manage the cookies of many companies and features used for advertising. Use the corresponding user tools, available at https://www.aboutads.info/choices/ or https://www.youronlinechoices.com/uk/your-ad-choices

Please note that when cookies are deactivated, the functionality of the website may be limited.

Revise cookie settings

 

27. Data Processing Through Visiting Our Website

When you visit our website, it is technically necessary that the data is transmitted to our web server through your Internet browser. The following data is recorded during a running connection for communication between your Internet browser and our web server:

  • Visited domain
  • Date and time of the request
  • Page from which the file was requested
  • Access status (file transferred, file not found, etc.)
  • Web browser and the used operating system
  • IP address of the requesting computer
  • Amount of data transferred

We collect the listed data to ensure a smooth connection establishment of the website and to allow a comfortable use of our website for the users. In addition, the log file serves the evaluation of system security and stability as well as administrative purposes. The legal basis for the temporary storage of data and files is stipulated under the GDPR Art. 6 para. 1 lit. f.

For technical security reasons, in order to prevent attack attempts on our web server, we may temporarily store this data. It is not possible for us to draw conclusions about particular users on the basis of this data. After seven days at the latest, the data will be anonymized by shortening the IP address at a domain level, so that it is no longer possible to establish a reference from the individual user. These data will not be evaluated in anonymous form other than for statistical purposes. The information is not merged with any other data sources.

 

29. Your Rights

In the following you will find information regarding the rights of data subjects granted to you by the current data protection law, regarding the processing of your personal data:

GDPR Art. 15, right to information: You have a right to information about your personal data processed by us, processing purposes, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right to rectification, deletion, restriction of processing or objection, the existence of an appealing right, the origin of your data (if not collected by us) and the existence of automated decision-making including profiling and, if applicable, meaningful information on their details.

GDPR Art. 16, right to rectification: The right to immediately request the correction of incorrect or complementary personal data stored by us.

GDPR Art. 17, right of deletion:  This applies to the extent that the processing is not necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims.

GDPR Art. 18, right to limit the proceedings: You have the right to request the restriction of your personal data processing if you dispute the accuracy of the data. If the processing is unlawful but you refuse to delete the data and we no longer need the data, but you need it to exercise or defend legal claims or you have filed an objection against the processing pursuant to Art. 21.

GDPR Art. 20, right to data transferability: You have the right to receive the personal data you have provided us, in a structured, current and machine-readable format or to request the transmission to another person responsible.

GDPR Art. 77, right to appeal: If you believe that the processing of personal data concerning you infringes the GDPR, you have the right of appeal to a supervisory authority, in particular in the Member State where you reside, work or suspected infringement, without prejudice to any other administrative or judicial remedy.

GDPR Art. 7 para. 3, right to revoke consent: You have the right to revoke your consent to data processing at any time with future validity. In the event of revocation, we will delete the concerned data immediately, unless further processes can be sustained on a legal basis for unauthorised handling. The revocation of consent shall not affect the legality of the processing carried out based on the agreement until revocation.

 

Right of Objection

If your personal data are processed by us, on based on the GDPR Art. 6 para. 1 sentence 1 lit. f , you have the right to object against the processing of your personal data in accordance with the Art. 21 , insofar as this is for a specific circumstance. If the objection is directed against the marketing purpose of the data handling, you have a general right of objection without the requirement to indicate a special situation.

 

If you have any further questions, please do not hesitate to contact us at the following address:

Amagno GmbH, Bloherfelder Str. 130, 26129 Oldenburg, Germany/Deutschland

or by email at: privacy@amagno.co.uk

Amagno