AMAGNO GMBH & CO KG, 09.04.2018
AMAGNO GmbH & Co KG places great importance on protecting your personal data. Your data is protected. Please send your suggestions for improvement to datenschutz(at)amagno.de. If you do not agree with our data protection measures, do not enter into a commercial relationship with our company or terminate an existing one immediately.
The responsible body as defined by current data protection laws is AMAGNO GmbH & Co KG. Below you find information about which data is collected by us during sales, during your use of AMAGNO NETWORK solutions and contact forms, and how this data is processed, deleted and forwarded in respect of third parties.
1. Data collection and processing
The following data is collected from you at the following times:
Registering with the AMAGNO NETWORK: First and last name, email address and later on an independently assigned encrypted password (encrypted transmission). For AMAGNO NETWORK Premium Users, IMAP4 account information can be stored which also entails having a password encrypted. If users decide to use this function, AMAGNO will regularly access the IMAP4 mailbox, generate IMAP folders and monitor them for a manual and optionally automatic import of emails.
Complete a contact form via amagno.de: Company name, name, email address, telephone number, comment (optional) (encrypted transmission)
Other additional general contact data in the context of further activities in sales or support, e.g. address, VAT ID, etc. and (optionally) information that becomes necessary as part of an online order
Your data can be collected or processed either as a result of a contract that you have concluded, or based on consent given by you to the voluntary transmission of your data. By registering with the AMAGNO NETWORK, you give your consent as part of the end-user licence agreement. The collection, processing and usage of this data shall only be used internally for e.g. sales, support, contract formation and execution, and for billing purposes. Where anonymised data is sufficient for the business purpose at hand, AMAGNO GmbH & Co KG shall only use this anonymised form of the data. Usage data, such as information relating to the beginning, end and scope of usage of certain services, or traffic data in services, shall be collected, processed and used, to the extent necessary to permit the utilisation of and billing for these services. Additional personal data shall only be collected upon voluntary disclosure – for example, in a query or during registration.
2. Using and forwarding personal data
If you make personal data available to us, it shall only be used to answer your queries, execute contracts concluded with you and deal with technical administrative tasks. Your personal data shall only be forwarded or otherwise transferred to third parties if this is required to execute the contract or for billing purposes. We are entitled to transmit billing data to a third party authorised to collect fees insofar as this is required for this purpose.
We cooperate with the following service providers who have their own privacy statements/privacy agreements, and from whom we expect the same standards that we adhere to. To be on the safe side, we recommend that you read up on the privacy policies of these providers.
TecArt CRM customer administration as a Cloud solution with data storage on servers in secure data centres in Germany. Here we save the customer data collected from you.
Optional: WAZALA ordering system for orders from our Internet shop for AMAGNO NETWORK services with data storage outside of Germany. Alternatively, you can process orders directly with us without using WAZALA and bypass data storage outside of Germany.
Optional: PayPal billing system for billing orders executed in WAZALA. The same remarks about the WAZALA ordering system apply here.
You have the right to revoke a given consent with future effect at any point in time. If necessary, we are authorised based on actual evidence to collect and use user and usage data required for the purpose of disclosing and preventing illegal usage and for the enforcement of claims. According to the applicable provisions, we are also authorised to provide the prosecution authorities and courts with information for the purposes of prosecution.
3. Displaying, editing and deleting personal data as part of AMAGNO NETWORK registration
As a registered user of the AMAGNO NETWORK, you can view, update and correct the personal data that you entered during registration via the AMAGNO client for Windows after registration in the toolbox. For conditions about deleting an AMAGNO NETWORK registration, you can refer to the end-user agreement during the installation of the AMAGNO client for Windows. For the AMAGNO NETWORK, some personal data is stored in databases on our servers in the certified PLUTEX data centre in Bremen. Get in touch with PLUTEX and read up on their security measures. The remaining customer-related data is managed in the specified TecArt database.
4. Saving and processing the files of the AMAGNO NETWORK and local AMAGNO servers
AMAGNO requires a modern Microsoft Windows server and a modern Microsoft SQL database for an AMAGNO server. This also applies to the AMAGNO NETWORK. AMAGNO saves the data of the AMAGNO NETWORK in this infrastructure in a certified and secure data centre in Bremen (PLUTEX). Regarding the data protection mechanisms, find out more at PLUTEX GmbH, Hermann-Ritter-Str. 108, 28197 Bremen.
After establishing a connection between the AMAGNO NETWORK server and the AMAGNO NETWORK client for Windows via port 80/808, encrypted communication takes place according to current standards. Communication between the AMAGNO NETWORK server and the AMAGNO Mobile Explorer takes place via encrypted communication (SSL) according to current standards.
If a user transfers a file to the AMAGNO server via the AMAGNO client for Windows, the following processing steps take place:
The file is compressed on the AMAGNO client, encrypted and provided with its own internal real-time key.
An encrypted version of the file is once again transferred in this format.
AMAGNO saves compressed and encrypted versions of the data in a hard disk system and checks the real-time key after saving to exclude manipulation or errors during the data transfer.
AMAGNO temporarily creates a decrypted internal version of the file to generate preview graphics as PDF and PNG with integrated software tools and to carry out an OCR as well as a full-text and metadata recognition. AMAGNO then saves encrypted and compressed versions of the preview files in the hard disk system. AMAGNO deletes temporarily used files after the process has finished.
AMAGNO saves administrative information in a Microsoft SQL database and in a full-text search engine. For performance reasons, AMAGNO does not save terms from the full-text of the extracted files in the database.
Persons with direct and indirect access to the Microsoft server of the AMAGNO NETWORK are highly restricted and checked in relation to security.
Behaviour with regard to the local application of the AMAGNO server is identical, only that the data is contained in an independent system. The specified Windows systems have protection measures that e.g. you can read up on in detail in the Microsoft documentation.
5. Editing and deleting personal data
Stored personal data is deleted, insofar as it is under our control, if you revoke your authorisation to store it, if the data is no longer necessary for the purpose for which it was stored or if the storage of the data is not permissible for other legal reasons. If required by law, we shall retain copies of your data in some cases. Under the Telecommunications Act, we shall be obliged to delete all user data at the end of the calendar year upon termination of the contract. If user data is required to comply with retention periods required by applicable law, statutes, or contract, we shall block the data in accordance with legal requirements. Usage data, required for invoice creation, shall be stored, processed and used for a maximum of six months after the invoice has been sent. If commercial law requirements (commercial code or tax code) stipulate that data be kept for a longer period, then these shall be binding.
6. Right to information
Upon written request, we shall inform you as quickly as possible in regard to whether and which personal data about you has been stored by AMAGNO GmbH & Co KG. Please send your written requests in this regard to
AMAGNO GmbH & Co KG, Bloherfelder Str. 130, 26129 Oldenburg
or by email at:
If false information about you has been stored, we shall correct or update it immediately at your request.
7. Consent, right of revocation and right of objection
If we use data for a purpose that requires your consent in accordance with statutory provisions, we will always ask you for your express consent and we will record your consent in accordance with data protection regulations. You can revoke your given consent at any time with effect for the future. If you wish to revoke a consent or raise an objection, a simple message to us shall suffice. You can use the contact data stated above for this purpose without incurring any costs.
8. Liability for links
Our website includes links to external websites of third parties, the contents of which we cannot influence. Therefore, we shall not accept any responsibility for this external content. The respective provider or operator of these sites is always responsible for the contents of any linked site. The linked sites were checked at the time of linking for any legal violations and no unlawful content was identified at the time. Establishing a permanent control of the linked pages is deemed unreasonable without concrete evidence of a violation. We shall remove the offending links immediately upon notification of such violations.
9. Exclusion of liability
No transmission or storage method can guarantee 100% security. For this reason, we cannot guarantee absolute security of your information.
10. Changes to the data protection notice
The provider can make changes to this data protection notice at any time in compliance with the data protection provisions in force. The relevant version at the time of your visit shall always apply.
11. Google Analytics – website analysis
Our website uses Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses “cookies”, text files which are stored on your computer and make it possible to analyse your use of the website. Cookies can be deactivated in the browser.
The information that is generated by the cookie about your use of this website is usually transmitted to a Google server in the USA where it is saved. We use IP anonymisation (“IP masking”) on our website. This means that your IP address is shortened beforehand by Google within member states of the European Union or in the countries and territories of other signatories of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.
Google uses this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and Internet usage for website operators. Google shall not associate your IP address transmitted by your browser within the framework of Google Analytics with any other data held by Google. You can prevent the storage of cookies by selecting the relevant settings in your browser software; please note, however, that you may not be able to use all functions of this website in full in this case. You can also prevent the collection of the data relating to your use of the website (including your IP address) created by the Google cookie and the processing of such data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en.Click here to opt-out.
12. Google AdWords – conversion tracking
Furthermore, our website uses “conversion tracking” as part of Google AdWords. Here Google sets a cookie for conversion tracking on your computer when you reach our website via an ad provided by Google. These cookies lose their validity after 30 days and are not used for personal identification. If the cookie has not yet expired when the user visits certain pages of this website, Google and the AdWords customer (AMAGNO GmbH & Co KG) will be able to tell that the user clicked the ad and proceeded to that page. Every Google AdWords customer receives a different cookie. Cookies cannot therefore be tracked via the websites of AdWords customers. The information obtained with the help of conversion cookies serves to create conversion statistics for AdWords customers who have chosen conversion tracking. AdWords customers are informed of the total number of users that have clicked on their advert and were redirected to page with a conversion tracking tag. However, no information is received that could be used to personally identify a user. If you do not want to take part in tracking procedures, you can either deactivate the automatic setting of cookies via settings in your browser or make settings in your browser to block cookies from the domain “googleadservices.com”. As a result, you will not be included in the conversion tracking statistics. Go to the Google data protection provisions to find out more.
If you have any questions, you can contact us at the following address:
AMAGNO GmbH & Co KG, Bloherfelder Str. 130, 26129 Oldenburg
or by email at: